Frequently Asked Questions
Are the pieces handmade?
Our goal is for every customer to be completely satisfied with their purchase. If that's not the case, please let us know and we'll do everything we can to resolve it.
Is each piece unique?
We cannot accept returns on certain items. These will be clearly marked before purchase.
What materials do they use?
We'll work to ship your order as soon as possible. You'll receive an email with more information once it's shipped. Delivery times vary depending on your location.
How should I care for my piece?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure high quality and a fair price.
Do you ship internationally?
Shipping costs are calculated based on your location and the items in your order. You will always know the shipping price before completing your purchase.
How long will it take for my order to arrive?
Shipping costs are calculated based on your location and the items in your order. You will always know the shipping price before completing your purchase.
How can I track my order?
Shipping costs are calculated based on your location and the items in your order. You will always know the shipping price before completing your purchase.
What happens if my order arrives damaged?
Shipping costs are calculated based on your location and the items in your order. You will always know the shipping price before completing your purchase.
Do you accept exchanges or returns?
Shipping costs are calculated based on your location and the items in your order. You will always know the shipping price before completing your purchase.
